You may have heard of the mystery shopper?
A company sends someone to one of their shops and this person acts just a like a customer, but they are really there to measure the quality of the sales and service.
Introducing a brand-new “Beyond-MOT (Moments of Truth)” Program where clubs can sign-up and the District will send a non-Toastmaster incognito to visit a club meeting. This mystery guest will then provide a report to the Program Quality Directors, which will be shared with the Club Executive and Area Director, detailing their experience
Reckon your club excels at First Impressions? Fellowship abounds? Meeting organisation is second to none? Time to find out with this new, innovative and fun program, and see how your club compares to your expectations.
Sign-up today by sending an email to our Quality Program Directors, simply click here and be prepared to be surprised!
